DoD Using E-mail Benefit Notifications

The Department of Defense (DoD) is moving away from mailing letters to using e-mail notifications when there are important changes to your DoD benefits, including TRICARE. Emails will link you to milConnect, a secure DoD website, where your personal information will be posted. Those who have not provided an e-mail address, or those who opt-out of receiving e-mail notifications, will receive a postcard stating that there is a change or update to their benefit. Even if you receive a postcard you will still need to go to milConnect to read the letter because specific plan or protected health information (PHI) will not be printed on the postcard.

Visit milConnect to sign up or update your email contact information. You can click on the “MyProfile” menu item to update your personal email preference. Please allow three days for revised settings to take effect.

For more on TRICARE, visit the Military.com TRICARE section at http://www.military.com/benefits/tricare.