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Fake Exchange Used Car Scam

August 23, 2019

From the National Guard Association of the United States website

The Army & Air Force Exchange Service is warning customers of a scam aimed at service members buying used vehicles.

Scammers using the name “Exchange Inc.” have been trying to fool service members into thinking they are working with AAFES to broker the sale of used cars, trucks, motorcycles, boats and boat engines.

 “For years, scammers have used the Exchange’s trademarked logo and name without permission to purportedly sell vehicles in the United States,” said Steve Boyd, the Exchange’s loss prevention vice president. “Some military members have sent money thinking they’re dealing with the Exchange, only to receive nothing in return.”

AAFES said a recent Better Business Bureau study revealed service members are more susceptible to fraud than average consumers. They said military exchanges do not have the authority to sell vehicles or represent private sellers in the continental United States and The Exchange does not advertise in classifieds or resale websites.

Military shoppers can verify any suspicious requests through the Exchange Customer Service line at 800-527-2345. Those who believe they have been taken advantage of through the scam can file a complaint through the Internet Crime Complaint Center at

From → Consumer

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