Off Track: Industry Experts Answer: What Is the Future of Restaurants?
The pandemic has fundamentally changed the restaurant industry. This year, owners were forced to lay off employees, applying for government loans to stay afloat. Once-crowded dining rooms pivoted to takeout and delivery, often reinventing their entire concepts and menus. Meanwhile, as awareness grew about social inequities and racial biases, restaurants stepped up as voices of leadership in their communities.
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