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American Express Phishing

June 3, 2014

Dennis Fujii, a Hawaii Army National Guard retiree forwarded the following email to Retiree News. There has been a dramatic increase in “phishing” attempts and Dennis wanted to spread the word since he apparently got phished.

These hackers use different ways trying to get your personal information. Please be careful out there.

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Please let your readers know that is a real threat.  I got phished and this was American Express’ response after the fact:

Dear Customer,

Thank you for contacting American Express with your concern.

This message has been automatically generated to let you know that we are reviewing your email to determine whether it is indeed fraudulent.  If we find it to be fraudulent, we will immediately take appropriate action.  Please also note that we may contact you if we require additional information.

**ALERT**

As an example of a phishing e-mail, please note some of our customers reported receiving the following e-mail(s), which is/are known to be a hoax.

Example 1
Approximate date the email hoax was sent:  05/26/2014
Address appearing in the “From”: Onlinealerts@secureserver.com
Content in Subject line:  Your account requires a complete profile update
 
Example 2
Approximate date the email hoax was sent:  05/26/2014
Address appearing in the “From”: AmericanExpress@email2.americanexpress.com
Content in Subject line:  Invalid login attempts

Your email will be used to aid us in identifying any fraudulent websites. If any are identified in your email, we will remove them at the earliest possible opportunity. Thank you for your help and being a vital part of that process.

If you feel that your confidential information may have been compromised by replying to a suspicious e-mail or by filling out a page on an illegitimate website, please contact American Express at the number on your account statement or on the back of your Card.

For specific questions about your American Express account that require a reply, we also ask that you call Customer Service.

Please do not reply to this e-mail as it was sent for notification only.

Sincerely,

American Express

Thanks to Dennis for sharing this information.

 

From → Consumer

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