IG Report: VA Has Been Shredding Documents Needed for Veterans’ Claims

April 18, 2016

Department of Veterans Affairs investigators conducted spot checks at 10 veterans benefits offices around the country and came to a disturbing conclusion: The VA has been systemically shredding documents related to veterans’ claims — some potentially affecting their benefits.

The VA Office of Inspector General conducted the surprise audit at 10 regional offices on July 20, 2015, after an investigation into inappropriate shredding in Los Angeles found that staff there was destroying veterans’ mail related to claims, according to an OIG report released Thursday.

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IG Report: VA Has Been Shredding Documents Needed for Veterans’ Claims

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