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Text-to-911 Service Launches in Hawaiʻi

October 26, 2016


Governor David Ige announced that Hawaiʻi has launched an enhanced 911 service allowing residents to report an emergency to 911 as a text message.

Text-to-911 can support plain text Short Messaging Services (SMS) messages only and is limited to 160 characters per text. Pictures, videos and emojis currently cannot be processed.  In addition, callers must have active wireless service including a text or data plan, and the device’s location service must be turned on. Text-to-911 may not be available if the wireless phone is roaming or outside of the provider’s coverage area.

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